Quality Watch Repair

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Repair Warranty     Repair Philosophy    Testimonials    Sending Your Watch

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at jpaulson@earthlink.net to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please turn off your spam blocker so my reply will get through.

I do not sell parts. Please do not ask.



button.gif (2253 bytes) Omega Start Page and Testimonials       button.gif (2253 bytes)  Hamilton Start Page and Testimonials       button.gif (2253 bytes) Tag Heuer Start Page and Testimonials        button.gif (2253 bytes)  Pocket Watch start page

button.gif (2253 bytes)  Seiko Kinetic Start Page and Testimonials     button.gif (2253 bytes)  General Information on Seiko Watch Repair       button.gif (2253 bytes) Rolex Start Page and Testimonials       button.gif (2253 bytes)  Elgin Watch Start page

button.gif (2253 bytes)   Estimating watch repair yourself for a battery powered watch                     button.gif (2253 bytes)    Estimating watch repair yourself for a wind up watch  

I receive several watches for repair every day, many of which are of the same make and model. Often, watches will arrive in my shop with no paperwork enclosed, making it extremely difficult to trace the owner of the watch and determine what problems the watch has been having.  Therefore, to assist me in watch repair PLEASE click on the 'Sending Your Watch' link that is at the top of the page, and complete the form provided in a clear and legible hand. 

Welcome to qualitywatchrepair.com's web site. My name is Steve Thomas. I do quality watch repair on most watch brands. I have been making my living doing watch and jewelry repair for over thirty years. During this time, I have done quality watch repair on just about every kind of watch made, from old inexpensive dollar pocket watches to new diamond encrusted Rolexes. Because I also repair jewelry, I have made many case parts and have done extensive restoration on worn-out watch cases.  

I have parts accounts with several major watch brands and also deal with reputable parts suppliers. I am thus able to acquire genuine parts to repair most watches. If original parts are unavailable, it may be possible to repair your watch using generic parts.

Since I have been repairing such a wide variety of watches over the years, I have acquired the skill to do repairs on watches in just about any kind of condition. I am capable of most levels of watch repair from just getting your watch running, to replacing worn-out parts, to making some parts if they are not available. 

When I receive your watch for repair which you have (PLEASE) wrapped in lots of padding, I partially disassemble it and e-mail you an estimate as to cost of parts and repair.

Upon sending me your watch, I require $20.00 in advance. This covers diagnosis, and return shipping by registered mail with insurance of $500.00 dollars.

I do not do any repair work, until you have given me authorization. After the repair is done, I expect payment in full on the agreed amount. I then will send your watch back.

My work carries a one year no-quibble warranty.