Please use your refresh button, as the information on this site may have changed.



I take a limited number of watches in for repair, and by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair. My repair services are very much in demand, and I have been having to close my business quite often, as I quickly get too many watches in to repair in a timely manner. In an effort to better control my workload, I am requesting that you email or telephone me for a link that has my address, and a form to be filled out to accompany your watch.


If you have a question about repair of your watch, please do not hesitate to call or email me, Stephen Thomas, at 503- 239-1859 or jpaulson@earthlink.net (Include your phone number) with your questions. Calling me in person, or leaving a message on my answering machine, is the most efficient way of getting hold of me. If emailing, please include your phone number in your email and turn off your spam blocker so my reply will get through. I will get back to you within several days.


                                                             I do not sell parts or do appraisals. Please do not ask.


Quality Watch Repair Quality Watch Repair Home Page

                                       

                                         Watch Testimonials and Start Page Links are Below                                                 

Hamilton Start Page and Testimonials         Omega Start Page and Testimonials      Pocket Watch Start Page  

                General Information on Seiko Watch Repair         Tag Heuer Start Page and Testimonials

 Elgin Watch Start Page        Rolex Start Page and Testimonials       Seiko Kinetic Start Page and Testimonials

             My Repair Philosophy          Estimating Watch Repair Yourself For a Wind Up Watch

                                  Estimating Watch Repair Yourself For a Battery Powered Watch

I have been making my living doing watch and jewelry repair for over thirty years. During this time, I have done quality work on just about every kind of watch made, from old inexpensive dollar pocket watches to new diamond encrusted Rolexes. Because I also repair jewelry, I have made many case parts and have done extensive restoration on worn-out watch cases.


I have parts accounts with several major watch brands and deal with reputable parts suppliers. I am thus able to acquire genuine parts to repair most watches. If original parts are unavailable, it may be possible to repair your watch using generic parts.


Since I have repaired such a wide variety of watches over the years, I have acquired the skill to do repairs on watches in just about any kind of condition. I am capable of most levels of watch repair from just getting your watch running, to replacing worn-out parts, to making some parts if they are not available.


Upon sending me your watch, I require $20.00 in advance. This covers diagnosis, and return shipping by registered mail with insurance of $500.00 dollars.


When I receive your watch for repair which you have (PLEASE) wrapped in lots of padding, partially disassemble it and email or telephone you with an estimate of the cost of parts and repair.


I do not do any repair work until you have given me authorization. After the repair is done, I expect payment in full on the agreed amount before sending your watch back to you.