Bracelet Repair


Repair Warranty     Repair Philosophy    Testimonials     Sizing Watch Bands    Sending your Watch

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.


I do not sell parts, or do appraisals. Please do not ask.


Date: Fri, 25 Jan 2002 16:02:20 -0500
To: "Greg's Bracelet" <>
Dear Stephen:
I just received the bracelet and I am amazed.  I cannot tell which link was
missing.  You are a master craftsman to say the least.  I would be happy to
recommend you to anyone who asked.  Out of 14 emails I sent out looking for
someone to fix this bracelet, you are the only one that answered and, what
can I say,  the hand of God had to be at work on this one.  I was very
hesitant and concerned with the "shot in the dark" online response, but
through your emails, I became very confident in your ability to fix the
bracelet and also felt a definite trust that it would be alright for me to
mail the bracelet to you.  After your first email, I no longer felt you were
a stranger.  Thank you very much for your exceptional work in creating the
link and thank you more for being a very trustworthy person.  If I ever have
need of jewelry repair in the future, I will definitely be calling on you.
And one other thing I must say, your prices are very reasonable as I am sure
this took you more than a few hours to create.  Thanks again for being
there.  Ann Watson
      Just an e-mail to inform you of how pleased I am with the overhaul
you performed on my 1962-vintage Croton "Nivada Grenchen" chronograph.
The watch runs fine and I was impressed with its appearance.  The
repairs to the both the watch and the link bracelet are absolutely
      While it was a fairly expensive and time-consuming undertaking, in
my opinion nothing worthwhile is ever accomplished either cheaply or
overnight and a careful and meticulous watch overhaul performed by an
expert watchmaker requires patience on the part of the watch owner.  To
me it was worth the cost and the wait to have my 42-year old "friend"
back on my wrist.
      Thanks again for a fine piece of work and I look forward to our
doing business again in the future.
      Paul Bock
      Hamilton, VA