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I repair watches only, and do not sell parts.
I work out of my house and do not have a retail shop. That means you will have to mail your watches to me for repair. For my address and a form to send with your watches, Please click on 'Sending Your Watch' at the top of the page.
If you are in the Portland area, and do not want to mail me your watch I suggest you call Klein Jewelers for your watch repair needs. tel: 503 226-6748. If you just need a battery, Batteries and Bulbs on Broadway 503 546-4962 does a good job. If you are outside the Portland area you should probably contact AWCI (American Watch/Clockmaker Institute – tel: 866 367-9800) for a referral to solve your watch problems.
Please, before sending your watch in for repairs, E-mail (include your telephone number and first and last name) or call: Stephen Thomas (503) 239-1859, firstname.lastname@example.org with details as to the type of repairs your watch might need. I then do not end up with a lot of un-repairable watches in my safe, and you do not waste your time or money either. It is quite often much more efficient for me to call you, so please include your telephone number, in your emails.
If you wind your watch and it ticks or it's an auto-wind watch (wound by your wrist movements), please go to the wind up watch estimate page.
If it has been over a year since you had a battery put in your watch, and you haven't gotten it wet, it probably has a dead battery, replacement of which is usually $20.00 plus shipping. In most cases if you suspect it is just a dead battery it is usually better to try a local shop for battery replacement before you mail it to me.
Battery powered watches have a lot less power in them than wind up watches, and
they won't continue to run (and wear themselves out) with dirt in them as a mechanical
watch will; they'll just stop. When your battery powered watch is new, you may get
as many as seven years from a battery. As the watch ages and the oil gets gummy, you'll
get fewer and fewer years from each battery until a new battery won't make it run.