Please use your refresh button, as the information on this site may have changed.
I am closed for business December 1st 2014 to January 14th 2015. I will not be accepting any watches or answering any e-mails received during this time.
If you are in the Portland area, I suggest you call Klein Jewelers tel: 503 226-6748. If you are outside the Portland area you should probably contact AWCI (American Watch/Clockmaker Institute – tel: 866 367-9800) for a referral to solve your watch problems.
Thank You and Happy Holidays.
Please, before sending your watch in for repairs, E-mail or call me Stephen Thomas (503) 239-1859, firstname.lastname@example.org with details as to the type of repairs your watch might need. I then do not end up with a lot of un-repairable watches in my safe, and you do not waste your time or money either. It is quite often much more efficient for me to call you, so please include your telephone number, and first and last name in your emails.
I work out of my house and do not have a retail shop. That means you will have to mail your watches to me for repair, yes even if you are local. For a form to send with your watches, Please click on 'Sending Your Watch' at the top of the page. Thank you for your understanding in this matter.
If you wind your watch and it ticks or it's an auto-wind watch (wound by your wrist movements), please go to the wind up watch estimate page.
If it has been over a year since you had a battery put in your watch, and you haven't gotten it wet, it probably has a dead battery, replacement of which is usually $20.00.
Battery powered watches have a lot less power in them than wind up watches, and
they won't continue to run (and wear themselves out) with dirt in them as a mechanical
watch will; they'll just stop. When your battery powered watch is new, you may get
as many as seven years from a battery. As the watch ages and the oil gets gummy, you'll
get fewer and fewer years from each battery until a new battery won't make it run.