Repair Warranty     Repair Philosophy    Testimonials     Sizing Watch Bands    Sending your Watch

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.


I do not sell parts, or do appraisals. Please do not ask.


Dear Stephen:

	I thought I would send you a quick "thank you" by email for the
fantastic work you performed on my VINTAGE ROLEX watch.  I had a talented
Rolex repairman here in New Orleans, but he passed away and I thought for
sure this watch would be relegated to the "too old/broken to use" section of
my safe.  Most of the shops here simply farm the repair work to Lord Knows
Who repair person and they triple the price for work they cannot describe or
guarantee.  When I found you on the internet and read your testimonials, I
was happy to see I had a new option.  I would like any internet shoppers to
know that you are a old world repair expert, but mixed with the modern touch
of email updates and an up to date website.  What a wonderful and refreshing
mix.  For those that may be worried about shipping a valuable family
heirloom to a person they have not met, rest assured the process is secure.
I sent my watch from Louisiana and you returned it looking refreshed and
renewed.  And at a price that was unbelievably fair and reasonable.  The
updated band you fitted to the watch has transformed it from a dated 60's
time piece to a fresh and current Rolex, capable of daily use.  I really
appreciate your straightforward answers to some very pointed questions, and
the speed at which you work is unmatched in your trade.  I look forward to
our next transaction and please feel free to reprint this email in
perpetuity as you see fit.  

	Kindest Regards,
					Jacque Rene Touzet


Thank you for your prompt, professional, and excellent repair of my beloved explorer. The watch was returned to me as promised but much quicker than I expected. The watch is perfect and if/when I am in need of future service you will again be the first person I contact. Your pricing is fair and the work speaks for itself. Please feel free to post this on your testimonials page as I would consider myself fortunate to have you available to keep me in time.
Best regards,
Craig Ogden

On Fri, Oct 23, 2015 at 12:42 PM,


Date: Sun, 21 Oct 2001 06:17:43 -0400
Hi Steve:
-Thanks for repairing my Rolex as we discussed per the phone conservation. The cost was per estimate and the watch is running fine.
-Anyone considering using Mr. Thomas serves, send him your watch and it will be repair.  As all of us in the service business, the time needed to do the repair correctly may seem extended, but the "wait" is worth it.
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