Seiko Kinetic Repair Testimonial 1

  

Repair Warranty     Repair Philosophy    Testimonials     Sizing Watch Bands    Sending your Watch
 

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at jpaulson@earthlink.net to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.

 

I do not sell parts, or do appraisals. Please do not ask.

 

Dear Mr. Thomas:

I received my Seiko kinetic early this week and want to thank you for restoring it to 
'like-new' condition; it's so nice to have it back on my wrist!


My local jeweler gave me the address of  Coserv in New Jersey, saying that he did not 
service Seiko kinetic watches.  I googled Coserv and was appalled by the horror stories 
from dissatisfied customers.  Luckily when I googled "Seiko kinetic watch 
repair" your business came up near the top of the search.

I am very satisfied with my experience with Quality Watch Repair  your website, email 
responses, updates on timelines and cost, and follow-through with the actual repair and 
return were all quite professional.  I am very pleased to have had a professional, like 
yourself, do the work rather than a factory service center such as Coserv.

Best regards.

Rich Ajeska
Carmel, CA

 
 
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DEAR STEPHEN
I RECEIVED MY SEIKO KINETIC WATCH IN THE MAIL TODAY I AM VERY PLEASED WITH
THE REPAIR WORK ON MY WATCH THE WATCH LOOKS BRAND NEW. THANKS FOR
THE EXPERT CARE YOU GAVE MY WATCH. YOU CAN BE SURE I WILL RECOMMEND
YOUR REPAIR SERVICE.
 
ARTHUR L. PALMER
CLEVELAND GA.
 
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Subject: Re: Seiko Kinetic Watch Repair
Date: Sun, 14 Oct 2001 21:29:42 -0400
Steve,
To my surprise, I received my Seiko on Saturday. It looks and works like it did
the day I bought it. I cant thank you enough for the excellent craftsmanship and
unmatched customer service. As I stated in previous emails, I was in no hurry to
get my watch back, I just wanted to be sure that the watch would be fixed on the
first try. There is nothing more frustrating than having to make multiple
shipments when having something repaired.  You sure held up to your commitments
when estimating the cost and time to repair. The watch arrived in less than 30
days and the cost was extremely reasonable. Again, I cant thank you enough for
the great work. I would recommend your services to anyone in need of high
quality work , with outstanding customer service at very reasonable costs.
The Tag I was wearing while you were fixing the Seiko Kinetic is going back in
the drawer. Its good to have the Seiko back.
Great Job!!!!!
Tom Broskey
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Hi Stephen,

I received my Seiko Kinetic yesterday.  It keeps time and retains the charge 
just like new.  After having sent to the "factory" by a jeweler and it still 
wouldn't work properly I had given up on the watch until I encountered your 
web site.  I now have my watch back on my wrist, looking and working great! 
Thank you for your skillful and courteous service,

Gene Kusche
Manitowoc, WI
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The watch was better than it was new and looks like new.  It was all done 
at 
a timely manner at a fair price.  Thank you for always being on top of 
things and answering our questions immediately.  We wished to have the watch 
back in time for our trip and we had it in our hands a few days prior.  You 
did a great job.  Thank you again for all your efforts.
Bob Moyer


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Dear Mr. Thomas:

The watch arrived this morning in less time than promised.  It now functions perfectly.

It takes a leap of faith to send a valuable watch to an unknown person half a country away, prepay for repairs on the hope that all will be completed as hoped for.  The faith was more than rewarded.  Questions I asked about the repairs and condition of the watch were cheerfully and professionally answered. 

I wish I could have been able to say the same about sending another Seiko Kinetic to Seiko in New Jersey.

Thanks again,

David Freligh
409 W. Court Ave.
Winterset, IA 50273