World War 2 Clock
I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at firstname.lastname@example.org to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.
I do not sell parts, or do appraisals. Please do not ask.
Subject: Testimonial Date: Mon, 21 Jan 2002 11:47:56 -0600 To: <Stephen@qualitywatchrepair.com>
Stephen, I wanted to take this moment to say thank you for the fine work that you did for me a couple of months ago. I inherited a WWII Navy wind-up clock from the instrument panel of my grandfather's airplane. When I got it of course did not work and had the winding knob broken. I sent it to a clock repair place in Nebraska that was a friend of mine and she sent it to a very old and rather famous place in New York City. Both sadly said that the clock was unrepairable and parts were not available. Through a friend's last ditch attempt and the internet I found your company, talked to you and decided to send it to you for one last try. Not only were you able to repair and clean the clock, but you also discovered that the main spring was not the correct one for the clock and recommended to me that it be replaced which I had you do. I received it back about 2 months ago and it has worked perfect ever since. Not only was the quality of your work exemplary, but your customer service and continued contact was wonderful. Thank you again for rescuing this memento of our family.
Sincerely, Jeff Campbell