Bulova Testimonials

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Sorry - Because of a heavy work load, at this time I am only taking in watches that must be returned to me under my repair warranty. Check back after the February 22nd 2018.

I take a limited number of watches in for repair, and by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas at 503- 239-1859, before sending me any watch for repair. Calling me in person, or leaving a message on my answering machine, is the most efficient method for me. If you prefer to e-mail, please include your phone number. When sending me a watch, please complete and enclose the Sending Watch Form from my web site, even if you have sent me the watch for repair before. The link is below and says Sending Your Watch. When e-mailing turn off your spam blocker so my reply will get through.

                                                                     I do not sell parts, or do appraisals. Please do not ask.


Quality Watch Repair Portland, Oregon 

Stephen Thomas Owner  1-503 239 1859  

Please, before sending your watch in for repairs, E-mail or call me with details as to the type of repairs your watch might need. I then do not end up with a lot of  un-repairable watches in my safe, and you do not waste your time or money either.

 Please use your refresh button, as the information on this site may have changed.

     I work out of my house and do not have a retail shop. That means you will have to mail your watches to me for repair, yes even if you are local. For a form to send with your watches, Please click on 'Sending Your Watch' at the top of the page. Thank you for your understanding in this matter.


Hello Stephen,

I received the Bulova "Frankenwatch" today and everything is great.  It feels right now when
setting the time and winding it.  Another excellent job by you!  I will be sending you 2 more
in a few weeks, with notification of course.

Thanks much,




November 24, 2010


Quality Watch Repair

3641 SE Morrison Street

Portland, OR 97214

Stephen Thomas, Owner


Several months ago I was in the market for professional watch repair. I visited many internet sites trying to determine who might actually be an expert watchmaker. When I called ‘Quality Watch Repair’ I was greeted by Mr. Stephen Thomas in a very professional manner! As we discussed my individual requirements for the repair and scheduling I became amazed at the friendly attitude and willingness to assist me in anyway possible. I truly felt like the customer was number one to this business!


First I sent a ‘Movado Esperanza’ watch for repair; it was repaired at a fair price and sent back to me very quickly! I was so impressed that I then sent a ‘Bulova Vintage’ watch, which I valued very much. I have now entrusted and had repairs completed on two watches by ‘Quality Watch Repair’. This company is amazing, answering every email and phone call immediately while addressing all of my concerns. The quality of workmanship (Old School) was truly professional…completing every detail of the repair in everyway, simply flawless! Thus I have developed a great deal of confidence in dealing with this company, it has been very pleasurable.

Again, I remain particularly impressed by the professionalism and dedication that this business has exhibited. I would highly recommend ‘Quality Watch Repair’ to anyone!


Michael L. Folk

Martinsburg, WV



Mr. Thomas,
I received my Bulova watch today and I'm so pleased that you we're able to repair it. The price was right and I really thought I'd never be able to wear it again. I'm a travel agent and I escort groups on trips so I keep one watch on my time and the other one on which ever time zone I'm in at the time.
I will be sending you the watch again whenever it needs new batteries because thats how it got ruined here in the first place.
Thank you again!
Alice L. Smith


Hello Stephen

I received my watch yesterday and how delightful. You did a wonderful job! What a difference the crystal made. I didn't realize Bulova's ticked so quiet. Nice feature. And it was polished just enough. Thank you for retaining that antique look. I will definitely be recommending you to anyone looking for a good watch repairer. You did an excellent job. Again, thank you.

Katherine Albers


Dear Stephen,

I received the Bulova and it looks great. Thank you for your work - it was truly a pleasure dealing with you and I appreciate you. 


Konnie Bowman Smithers
P. O. Box 815
Flintstone, GA 30725
(706) 931-3313



I received my watches today. Well done indeed. Your proffesionalism from
start to finish make your watch repair a cut above the rest. Your great
communication as well as fine watch repair has impressed me. I will
complete all watch repairs with you in the future, as well as recommend
you to my friends.

Take care,

Michael Ericksen

> Dear Michael,
> Thank you for your check in the amount of $116.00, which I have just
> received. Your Bulova and Kenneth Cole watches are being posted out to
> you this afternoon by registered insured mail. Please allow at least a
> week for delivery.

My wife's Bulova and my Seiko arrived on Thursday. Both look and run like new. Thank you. I promise to take better care on my Seiko in the future!

Excellent work and communication as always.
Larry Hoenig


Thank you for your quality repair of my old Bulova Watch, it is working fine.
George Kennedy
Venice, FL

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Dear Stephen,

Wanted to let you know that I am very happy about the work you did on my wife's very old Bulova Accutron. It is keeping perfect time again. It's almost like having a new watch. More importantly, she is happy with the result. Great job and we appreciate it. Thanks.

George Surprenant