Cartier Watch Repair


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I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.


I do not sell parts, or do appraisals. Please do not ask.



Quality Watch Repair Portland, Oregon 

Stephen Thomas Owner  1-503 239 1859  

Please, before sending your watch in for repairs, E-mail or call me with details as to the type of repairs your watch might need. I then do not end up with a lot of  un-repairable watches in my safe, and you do not waste your time or money either.

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     I work out of my house and do not have a retail shop. That means you will have to mail your watches to me for repair, yes even if you are local. For a form to send with your watches, Please click on 'Sending Your Watch' at the top of the page. Thank you for your understanding in this matter.

 If you have a question about repair of your Cartier watch please do not hesitate to E-mail or call me (Stephen Thomas) with your questions. Also it takes a good deal of time to answer your e-mailed questions, so do us a favor and turn off your spam blocker for and please empty your mail box so my reply doesn't get sent back to me. Leave a message on my answering machine indicating what kind of watch you have, what is wrong with your watch, and your telephone number. Stephen Thomas Quality Watch Repair (503) 239-1859.

Cartier as a company is refusing to sell the necessary parts that one needs, to properly repair their watches to independent watch repairers. As an independent watch repairer this makes it very difficult for me to properly repair your Cartier watch. If your Cartier watch is older than ten years there will be a lot of internal parts available from part suppliers and I will probably be able to make the necessary repairs. Most external parts and some internal parts for Cartier's newer watches such as bezels, crowns, and crystals I cannot acquire, as these are specialized parts and only available from Cartier.  I just recommend you e-mail or phone first before you send your Cartier watch to me for repair. 

Cartier  2 East 52nd Street, New York, 10022.  

The phone number for Cartier is.   1- 800-Cartier.

I have a one year no quibble warranty on all repair work.


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