Contacting Me

Sizing Watch Bands

Repair Warranty     Repair Philosophy    Testimonials   Sending Your Watch

Sorry - at this time I am only taking in Tag Heuer, Rolex, and Omega, watches and watches that must be returned to me under my repair warranty. Please call me concerning the repair of your watch before sending it to me.


I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.

I do not sell parts, or do appraisals. Please do not ask.


Please, before sending your watch in for repairs, E-mail or call me with details as to the type of repairs your watch might need. I then do not end up with a lot of  un-repairable watches in my safe, and you do not waste your time or money either.

When you call or E-mail me (Stephen Thomas) with your questions, please include your first and last name and phone number. Telephoning or leaving a message on my machine is the most efficient.  It also takes a good deal of time to answer your e-mailed questions, so please turn off your spam blocker for my email address , and please empty your mail box so my reply doesn't get sent back to me. When you leave a message on my answering machine, please indicate what kind of watch you have, such as day-date, automatic, chronograph, as well as what symptoms your watch has, and your telephone number. Please call me, Stephen Thomas, at Quality Watch Repair (503) 239-1859. I am usually in the shop from 11-5, Tuesday through Friday.

Click here for an easy to use form to use in sending me your watch

Please do not E-Mail asking for me to sell parts. I repair watches, and have a stock of parts for my own use, and do not sell parts.