Contacting Me


Repair Warranty     Repair Philosophy    Testimonials     Sizing Watch Bands    Sending your Watch

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.


I do not sell parts, or do appraisals. Please do not ask.


Please, before sending your watch in for repairs, E-mail or call me with details as to the type of repairs your watch might need. I then do not end up with a lot of  un-repairable watches in my safe, and you do not waste your time or money either.

When you call or E-mail me (Stephen Thomas) with your questions, please include your first and last name and phone number. Telephoning or leaving a message on my machine is the most efficient.  It also takes a good deal of time to answer your e-mailed questions, so please turn off your spam blocker for my email address , and please empty your mail box so my reply doesn't get sent back to me. When you leave a message on my answering machine, please indicate what kind of watch you have, such as day-date, automatic, chronograph, as well as what symptoms your watch has, and your telephone number. Please call me, Stephen Thomas, at Quality Watch Repair (503) 239-1859. I am usually in the shop from 11-5, Tuesday through Friday.

Click here for an easy to use form to use in sending me your watch

Please do not E-Mail asking for me to sell parts. I repair watches, and have a stock of parts for my own use, and do not sell parts.