Repair Warranty

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Repair Warranty     Repair Philosophy    Testimonials    Sending Your Watch

I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please turn off your spam blocker so my reply will get through.

I do not sell parts. Please do not ask.



My work carries a one year no-quibble warranty. I have repaired many watches that other watchmakers have been unable to repair, and am very proud of my ability to diagnose and repair problem watches. But even I make mistakes. If your watch does not run as well as expected, please contact me and I will do my best to remedy the problem. If you need to mail your watch back to me under warranty, you do not need to send another twenty dollars. If the watch was not repaired correctly by me, I will also reimburse you your mailing charge (up to twenty dollars) when sending your watch back.