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I take a limited number of watches in for repair, and by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair. My repair services are very much in demand, and I have been having to close my business quite often, as I quickly get too many watches in to repair in a timely manner. In an effort to better control my workload, I am requesting that you email or telephone me for a link that has my address, and a form to be filled out to accompany your watch.
If you have a question about repair of your watch, please do not hesitate to call or email me, Stephen Thomas, at 503-
I do not sell parts or do appraisals. Please do not ask.
When I receive your watch, which you have hopefully carefully wrapped, I give it a unique reference number that is etched in the inside case back. This is standard practice and something that can be very useful to you if your watch is ever stolen and recovered, as you, the watch owner, can then identify your watch. I then log it into a book with, citing its movement, serial, and reference numbers. I then examine and test out your watch to determine what kind of work needs to be done, and email or telephone you with an estimate. Upon receiving your authorization, I proceed with the work. When the repair has been completed, I email or telephone you with the amount due, requesting a check or credit card authorization. After receiving payment, I then mail your watch back registered and insured.
As stated on my home page I make my living repairing watches and enjoy the challenge of working with small parts that hardly anybody except me can see. If you decide to send me your watch for repair I will feel honored and will do the best job I can, including a one year no quibble warranty.