In my opinion, Rolex truly deserves the quality reputation their name brings to mind. Rolex makes one of the finest mechanical watches, and I truly enjoy working on them.
The basic repair charge for a Rolex starts at $425.00. This is a general price and and does not include needed parts. The repair also includes a one year no-
Rolex watch bands that appear to have stretched have not stretched, they have worn out. Dirt becomes imbedded in the soft gold, and acts like sandpaper, wearing out the stainless pins. I therefore recommend you buy a new Rolex watch band.
Genuine versus Generic parts:
I deal with reputable parts suppliers, these suppliers have been providing watch makers with quality genuine and generic parts for years. Having used the genuine and generic parts for at least thirty years I would say they are indistinguishable from each other. All of the parts that I would be using in your Rolex, although they do not come with the Official Rolex packaging, are quality parts that match or exceed the quality of identical Rolex parts and, in most cases cost less. If your watch needs a new crown that will be a genuine Rolex as the crown symbol on the crown is a Rolex trademark.
There are a lot of after market replacement parts made for Rolex watches. Most of them are very well made and will work fine on your Rolex watch. Rolex does not like you using these parts, and will call your watch a counterfeit watch and may even refuse to work on it without replacing the Non-
I got the Rolex in the mail on Friday.
You did your usual spectacular job on it. It looks as good as new. Thanks for all of the care and love you put into it. I can see that you went above and beyond, which shouldn't surprise me -
Have a wonderful Thanksgiving and my best wishes to you and your family.
Re: Rolex Datejust Watch Repair
Sent: Thu, 11 Jun 2015 09:47:18 -
I'm very satisfied with all aspects of the repair work you completed on my Rolex watch. The communication, promptness, and quality of the work have all been excellent.
On Mar 18, 2015, at 01:17 PM,
Repairs to your Rolex Oyster Perpetual Date
I received my Rolex last week and on unpacking it was immediately impressed
with your attention to improving the watch's appearance (very nice polish
job on the crystal, case and benzel). When I received the watch, I wound
the mechanism and immediately began wearing it. I used the WWV time service
to set the watch and have check time keeping each day since. I am very
pleased to inform you that if nothing changes, the watch should gain less
than 30 seconds per month. That is better than it has ever done in the
thirty years I have owned it.
You were an absolute pleasure to do business with and I really appreciate
the quick turn around on the repair. I will be giving you a phone call in
the next few days to see if you might be able to repair a couple of other
watches for me. Please feel free to use me as a reference and to use this
to friends and colleagues should one of them need a time piece repaired.
I had originally sent my Milgauss to the Rolex Repair Center in Dallas Texas for repairs. The watch had been torn off of my sons wrist in a mugging and when he gave chase the mugger threw it to the ground where it landed on the crown compressing one side of it to about one half of its original thickness and stopping the watch. Rolex upon cursory examination would not repair it unless I purchased an entirely new case frame, clasp and bracelet, the cost being roughly equivalent to a new watch. I then sent it to Stephen asking if he could make the repairs without having to replace the case frame, which he was able to accomplish. After removing the movement from the case Stephen determined that a new balance was needed but that one was not available to him as an independent watcher maker, he proceeded to manufacture the needed balance in house taking some four hours under a magnifier to accomplish the feat. He also had to modify a new case tube to replace the damaged one and hunt extensively for a new crown that would fit this timepiece. After all was said and done Stephen returned the watch in operating order, I wore it daily for a week and it gained a total of four seconds, I think it is actually more accurate now that it was when newly purchased.
I would recommend Stephen to anyone who has a timepiece that they want cleaned or repaired correctly and at a fair price. He is a true professional who kept me informed as the repairs progressed and will do whatever is humanly possible to get your timepiece back in working order. I will not hesitate to send any of the families other watches to Quality Watch Repair when the need arises. Please feel free to use this correspondence in any manner you deem appropriate.
Port Orchard WA
I am thrilled to have found a watchmaker who “does it the right way” and doesn’t cut
corners. My 27-
than when it was new.
I highly recommend your services and have already referred a number of my friends.
My Rolex Air King arrived in good time and in good order. I have worn it for a few days and it keeps perfect time as it always did. Thank you for your fast, reasonable, and expert work. Your repair costs were less than half the estimate from my local Rolex dealer. It took some faith on my part to send out my watch, and I am very happy that I did. I would confidently recommend your shop for high end watch repairs. Feel free to use me as a reference for future customers.
New York, USA
I just wanted to send you an e-
I want to thank you for your great job fixing my old rolex. I am very fond
of this watch and tried to have it fixed at 3 different shops in San Diego.
The last watch repair shop actually sent the watch to Rolex in New York for
repair. They sent it back saying that they do not have replacement parts
for a watch that old. I believe the watch is from the 1920's. The watch
shop recommended that I replace the movement with a modern quartz movement.
Finding you on the internet was great since I would never replace the
movement with a quartz movement. The watch is working beautifully!! You
also seem to have solved my problem with the crystal being loose from the
I have to admit it was quite scary sending my treasured watch to someone I
never met before. I am completely satisfied with your work. You met your
time and cost estimates and replied very quickly to my email messages and
phone calls. I would be happy to be a reference for you.