Sending Your Watch
I take watches in for repair by mail only. There are some watches that I cannot acquire parts for, or that are too worn out to repair, so please call me, Stephen Thomas, at 503- 239-1859 or e-mail me at firstname.lastname@example.org to inquire about repair of your watch. For my address and a form to fill out for sending your watch, click on the Sending Your Watch link at the top of the page. When e-mailing, please include your phone number and turn off your spam blocker so my reply will get through.
I do not sell parts, or do appraisals. Please do not ask.
When sending me your watch(es), please do not send your watch in a box that must be returned to you, wrap it in lots of padding. Include a check, money order, or plastic authorization, made out to Q.W.R. for $20.00. The twenty dollars covers diagnosis, return shipping for up three regular size watches, and insurance of five hundred dollars. If your require more than $500.00 insurance on return shipping, add $1.00 for each $500.00 insurance more than the initial $500.00.
In an effort to cut down on non-recyclable waste, all customers who package their watches without the use of plastic materials (newspaper in a cardboard box works very well for most watches) will receive a $5.00 discount on any repair you authorize.
Your Watch will be shipped back to you by Registered insured mail with a signature required.
Also be advised that the watches I have received with the worst packaging have been from the do-it-for-you shipping services.
No repairs will be done until an estimate is approved.
I have a one-year no quibble warranty and I require payment in full before I ship watches back to you.