Before you send me any watches, please go to my web site http://www.qualitywatchrepair.com and check to be sure that I am accepting watches at this time.
I work out of my house and do not have a retail shop. This means that you will have to mail your watches to me for repair, yes - even if you live in the Portland area. Thank you for your understanding in this matter.
Please ask first before sending me any watch, as I do not repair all makes of watches, may not be able to acquire parts for your watch, and I may not be accepting watches at this time.
It really does help in diagnosing and keeping track of your watch, so both new and returning customers please complete the following form in its entirety, and enclose a completed form with each watch that you wish to have repaired. Please do not send more than two watches without asking first.
When sending me your watch(es), please do not just throw them in a box without padding. If you are using a padded envelope, use two padded envelopes. I also suggest not mailing your watches in presentation boxes, as they cost much more to mail. Please consider the environment when choosing packing materials. Plastic bags, bubble wrap, plastic-lined envelopes, and styrofoam cannot be successfully recycled and will eventually end up in a landfill - forever. Newspaper and other clean, used paper can be recycled and composted. So, in an effort to cut down on waste, all customers who package their watches without the use of plastic materials (newspaper in a cardboard box works very well for most watches) will receive a $5.00 discount on any repair you authorize.
Include a check, or money order, made out to Stephen Thomas for $20.00, or plastic authorization. This covers diagnosis, and return shipping with up to $500.00 postal insurance on your watch. If you require more than $500.00 insurance on return shipping, it will cost you $2.00 for each $500.00 of insurance more than the initial $500.00.
Do you want more than $500.00 insurance on this watch? __Yes __No If so, how much insurance do you want? ________________
To prevent watches from just being thrown on my porch, please send watches with a signature required to this address: Q. W. R. 3641 S. E. Morrison Street Portland, Oregon 97214
I will ship your watch(es) back to you by Registered Insured US Mail with a signature required. Enter the address you want the watch shipped to:
Your Name:__________________________________ Address:______________________________________
It is quite often much more efficient for me to call you. Please include your telephone number
Also it takes a good deal of time to answer your e-mailed questions, Please: using block letters, enter your e-mail address, and turn off your spam blocker for my e-mail address so I can e-mail you: firstname.lastname@example.org
Your e-mail address:__________________________________
Watch Brand and Model________________________________
Have your noticed condensation in your watch __Yes __No Does the date or calendar function work properly __Yes __No
Is your watch running slow ___ how slow_____________ fast __ how fast____________
Do you expose your watch to: Rain___ Shower___ Swimming__ Diving ___ If diving how deep __________
Description of repair or service required: ______________________________________________________________________________________
I accept checks, Visa, Master Card, and American Express. I do not take Discover Card.
Please enclose credit card details, or a check made out to Stephen Thomas for $20.00, to cover diagnostics and return shipping for up to two watches by registered insured mail.
Please carefully enter your credit card number. Credit card number: ________________________________
Expiration month: _______ Year: _____ CID Code ____ Your Signature: ___________________________
(Credit card details above the $20.00 diagnostic and shipping fee will only be used upon completion of repair).
Billing address if different from shipping address:
Name:__________________________ Address: ______________________________
City: ___________________________ State: ___________ Zip: ________