I am an authorized repair center for Tag Heuer watches. I can acquire genuine parts for repair of almost any Tag Heuer watch, including chronographs. If your watch is still under warranty from Tag Heuer, you should send it to Tag Heuer for repair. If your Tag Heuer watch is older than fifteen years, I can probably still repair it, but new parts might not be available.
Regarding parts: I have an account with Tag Heuer that allows me to buy genuine Tag Heuer parts and install them in your watch. The account I have with them does not allow me to sell parts, so I regret that if I do not have your watch in for repair, I cannot provide you with parts. This includes bands, bezels, and band links.
Recently, Tag Heuer has stopped supplying parts for their Caliber S, CAV, and WAV watches. Tag Heuer requires that these watches be sent directly to them for repair. As well, many parts for the WE, WG, and WS series have also been discontinued, so please ask before sending your watch.
When you look on the back of your Tag Heuer watch, you will find a model number. If that number starts with 984, 964, 980, or 974, all parts for these models have been discontinued. I regret, therefore, that I cannot provide bezels, original crowns, watch bands, or links for your watch. Many parts for the movements are still available, and I can usually fit generic crystals and generic crystal gaskets. I can often fit generic crowns (the generic crown looks like the original crown without the Tag Heuer logo), get your watch running, and make it water resistant again.
Once I have examined your watch, I will give you a firm estimate for any repaires required. To assist you in estimating the cost of these repairs, below is a very general price guide:
Pressure testing is $20.00.
Battery replacement is $20.00 dollars
Ladies' two-
Men's two-
Ladies' watch band link: yellow, $104.00; stainless, $86.00
Men's watch band link: yellow, $124.00; stainless, $96.00
Pusher buttons installed, $160.00
Bezels (the ring around the crystal): prices vary greatly model to model. You will probably be paying at least these base prices: stainless, $160.00; yellow (gold plate), $180.00; plastic, $85.00. Some bezels can cost as much as $950.00.
Crowns and tube (the knob you set the time and date with, and the tube it screws onto): $180.00 (this includes the gasket)
Soldering a broken or worn-
Crown gasket, $46.00; pusher gaskets, $48.00 each; back gasket, $18.00
Crystal gaskets installed are usually $120.00
Mechanical Chronograph watches that are overhauled (cleaned and oiled, and adjusted to top notch function) start at around $420.00.
Battery Chronograph watches that are overhauled (cleaned and oiled and adjusted to top notch function) start at around $220.00.
Tag Heuer Link Professional 200M Chronograph (cleaned and oiled, and adjusted to top notch function) 480.00
Tag Heuer Monza Automatic Chronograph (cleaned and oiled and adjusted to top notch function) 640.00
Tag Heuer Carrera Stainless Chronograph Watch (cleaned and oiled and adjusted to top notch function) 640.00
These are some of the Tag Heuer Watch Brands that I repair Tag Heuer Monaco, Tag Heuer Carrera, Tag Heuer Autavia, Tag Heuer Monza, Tag Heuer 1000 series, Tag Heuer Silverstone, Tag Heuer 6000 series, Tag Heuer Grand Carrera, Tag Heuer Aquaracer, Tag Heuer Formula 1, Tag Heuer Super professional Tag Heuer Link Chronograph, Tag Heuer Link, Calibre 16, Tag Heuer Professional 200m Chronograph,
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Stephen,
Thank you so much for taking care of my watch. I purchased it re-
Daryl Turner, ABR, SFR
Keller Williams Real Estate
Tag Heuer
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Dear Stephen:
We received our watches from you today, and are so very glad to have them back on our wrists.
Thank you for your work in repairing them. We are beyond pleased. When we contacted Tag Heuer before reaching out to you, we learned their facility is no longer able to repair the models we have, due to their age.
I am so happy to have found your online information. It’s clear you take pride in your work, and we are grateful. We look forward to many more years with these watches, all thanks to you.
Kind regards,
Barbara and Clark
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Stephen,
We just received my wife's Tag Heuer watch that you repaired. It is functioning great and it looks like new. Thank you so much for the prompt excellent service. I won't trust my watches to anyone else. There aren't many people who take pride in their meticulous craftsmanship these days and we were lucky to find you many years ago.
Sincerely,
Michael S. Fitzpatrick
March 1, 2018 9:38 PM, Stephen P. Thomas <jpaulson@earthlink.net> wrote:
Tag Heuer S/el WG1422-
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Mr. Thomas-
I did want to take a moment to send an email of thanks for your work. In case you don't recall, this is the second time you have worked on this watch. Back in 2011, you also performed some work on it. You were professional and communicated clearly. I appreciated the experience and when my Tag needed some work recently, there was no question it was headed up to OR from California! You were able to install a crown for a watch that would have easily cost twice what you charged had I sent it to a Tag to repair it! You have a customer for life!
Thank you.
Sincerely,
John Okura
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Stephen:
I wanted you to know the watch arrived and I am delighted to have it back in service.
Your advice is being taken with regard to avoiding having the watch join me in the
shower.
As for your service and communication you certainly get my commendation. Instructions
are clear and unambiguous and the results are as expected.
Thank you for a very pleasant experience.
Cordially,
Jeff Wingfield
Wilmington, North Carolina
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Stephen
Got my Tag back today safe and sound and wanted to say that your service was excellent, prices fair, and the watch looks great! Hope I won’t need to anytime soon, but when it does, the work is yours.
Mike Maloney
Salem, OR
Mike Maloney
Cell 386-
Sent from my iPhone
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Stephen,
I would like to give this review/recommendation.
QWR -
really know where to start or who to trust. This was an expensive gift, and something I
valued more than what it was appraised for. After searching the net and looking through
some watch forums, I found people referencing Stephen by name in posts way before the
company. But everyone said he was a master and trained properly, so I decided to take
the chance and send my watch in. This was a huge leap of faith for me, even though he
did have a good rating with the Portland BBB. I am certainly glad I did!!! Stephen
called me as soon as he got the watch to let me know everything that was wrong and needed
repair. After 16 years, that list was long!! But he explained the entire process and
made sure I understood the cost associated with each repair. Stephen even went the extra
mile for me and took pictures of my watch fully disassembled. This may not seem like
something that big, but he knew I wanted to see it, so he took a few pictures and asked
if I wanted more. To me that personal touch really showed he cared about our watches as
much as we did. My watch is repaired and working great, and I couldn’t be happier with
my entire transaction. If you are having doubts because you mail the watch off to
something that isn’t a big box place, don’t!! It will be the best investment you make!!
Thanks,
Rob
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Hi Stephen
wanted to let you know the watch arrived and I picked it up from the post office last week -
Excellent work, pricing and communication -
If you need a recommendation for something please let me know, I'll be happy to write one.
Thanks
Garren
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Hi Stephen,
I just wanted to let you know that I received my repaired 1948 Omega Seamaster Automatic Calendar watch and that you did a brilliant job on it!
Thank you so much,
Dieter
From: Stephen P. Thomas [mailto:jpaulson@earthlink.net]
Sent: Friday, January 06, 2017 11:22 AM
To: Dieter Schlaepfer
Subject: Re: Omega Seamaster Watch Repair
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